Shipping policy
MORTAL EXSTASY SHIPPING POLICY
Every order is made, packed, and shipped with care.
We move fast — but never rush the process.
Processing Time
Most in-stock items ship within 2-4 business days (often sooner).
Some pieces require custom sewing, embroidery, or finishing before they go out — if so, allow a few extra days while we make sure it’s done right.
If an item is made-to-order or currently being produced, you’ll receive an update with an estimated ship date after checkout.
Shipping Methods
All orders are shipped via USPS or equivalent carriers for reliable service and tracking.
Once your order ships, you’ll receive a confirmation email with tracking details.
Shipping times vary depending on your location.
International Orders
We currently offer international shipping upon request.
Email alwaysonindustries@gmail.com with your address and order details for a custom quote.
Please note: international shipments may be subject to customs duties or import taxes, which are the responsibility of the recipient.
Inventory & Fulfillment
Mortal Exstasy is a small-batch brand — every piece is crafted or finished in limited runs.
If your item isn’t immediately available or requires custom work, we’ll reach out with updated fulfillment timelines.
Your patience helps us maintain the quality and exclusivity that define the brand.
Questions or Issues
If you have any questions about your order or shipment, reach out anytime at alwaysonindustries@gmail.com.
Thank you for supporting Mortal Exstasy — everything we make starts and ends with intention.
